The A&R Difference

Responsiveness and dependability are two qualities that differentiate A&R from the multi-national corporations, who often lack responsiveness, and the smaller companies, who often lack the resources necessary to provide effective and reliable service. Our hands-on management team and extensive field supervision force is structured to react quickly, knowledgeably and effectively to any security challenge or concern. When choosing A&R, rest assured that our exemplary staff of over 900 security professionals will deliver an unsurpassed level of responsiveness and dependability.

"On average, a negative customer service incident results in the loss of 10 customers."
---The National Association of Convenience Stores

 

 

The A&R Approach

Providing exceptional security guard service starts with a developing relationship with our customers. Our 35-year track record is testament to our stability of management and dedication to providing responsive service. At A&R, we guarantee that if a problem should arise, we take action with a prompt and effective solution. Just ask Chris Thornton, our President. He's available to handle your request personally.

Exceptional security also means delivering the best possible security officer for the position. That is why we invest so much time and effort in attracting, qualifying, training and retaining security officers who meet our strict standards. A&R's commitment to employee performance allows us to achieve lower turnover, less absenteeism and a higher degree of overall customer satisfaction.

Our unrelenting pursuit of quality doesn't stop with responsiveness. It involves a continual process of building trust and providing steadfast dependability. A&R's extensive staff of skilled security professionals is always on call. In addition, our sophisticated communications and reporting systems help ensure your property and assets are protected at all times. We are readily available 24 hours a day, 7 days a week.

"60 percent of lawsuits from inadequate security result in settlements and verdicts ranging from $100,000 to $1 million. " 
---National Retail Security Survey

The Right Security Officer

Exceptional security starts with delivering the best possible security officer for the position. That is why we invest so much time and effort in attracting, qualifying, training and retaining officers who meet our strict standards—and yours. With A&R security officers, you have professionals on-site with outstanding observational unwavering diligence, and an aptitude for quickly responding to situations. In addition, our officers are personable, courteous, helpful and will put the personal safety of employees/customers/residents above all else.

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